Frequently Asked Questions
Get answers to common questions about our commercial real estate consulting services, processes, and how we can help optimize your portfolio.
Common Questions
Everything you need to know about working with Key Lease Consulting
Do you charge for the initial consultation?
No. Our initial consultation is completely free with no obligations. We believe in demonstrating value upfront and only proceed if we can deliver measurable results.
How quickly can you start working on my portfolio?
Most projects can begin within 2-3 weeks of engagement. For urgent situations, we can often start analysis within days of receiving your documentation.
What information do I need to provide?
For CAM audits, we need landlord reconciliations and lease documents. For other services, we'll discuss specific requirements during our consultation.
Do you work with portfolios of all sizes?
Yes. We work with single properties up to portfolios of 1,000+ locations. Our technology-enhanced approach scales efficiently for any portfolio size.
What if you don't find any recoverable costs?
For audit services on contingency, you pay nothing if we don't find recoverable amounts. This approach ensures we're motivated to deliver real value.
Can you help with ongoing portfolio management?
Absolutely. Many clients engage us for ongoing services including lease reviews, standardization updates, and annual CAM audits to maintain optimal portfolio performance.
What types of errors do you typically find?
Common issues include incorrect pro-rata share calculations, non-reimbursable expenses being charged to tenants, duplicate billing, capital expenditures improperly categorized as operating expenses, and management fees exceeding lease-specified limits.
How do you ensure confidentiality?
We maintain strict confidentiality protocols and can sign NDAs before reviewing any documents. Your proprietary information is never shared with other parties, and our team follows professional standards for data security and privacy.
What is your success rate for recovering costs?
Our CAM audits have a 95% success rate in identifying recoverable amounts, with an average recovery of 15% of charges reviewed. Even when recoveries are minimal, clients gain valuable insights into lease compliance and future negotiation opportunities.
Do you work nationwide?
Yes, we work with clients across the United States. Our technology-enhanced approach allows us to efficiently handle remote document review and analysis, with virtual meetings for consultations and updates.
Can you help with lease negotiations?
Absolutely. We provide strategic support for lease negotiations, including language review, risk assessment, and recommendations for protective clauses based on our experience with similar properties and landlords.
How long does a typical audit take?
Most CAM audits are completed within 4-6 weeks of receiving all necessary documentation. Complex portfolios may take longer, while our AI-powered tools can expedite analysis for routine audits. We provide regular progress updates throughout the process.
Still Have Questions?
Don't see your question answered? We're here to help. Contact us for a free consultation and get personalized answers about your specific situation.